Supply Chain & Operations Management



Konstantin V. Krotov, Associate Professor,

Department of Operations Management




45 contact hours; 139 student work hours









Aim of the Course:   


The goal of the discipline is to familiarize students with the contemporary concept of supply chain management, its role and place in the strategic management of the company as well as innovation practices of supply chain management. Besides that, the students will have to study and analyze cases of supply chain management in different market and competitive contexts, to study the tools of supply chain and operations management (in particular – inventory management, transport management, facility locations, etc.).


After the course the students should be able to:

  • use methods of making strategic, tactical and operational managerial decisions providing effective activity of logistics services and supply chains in companies;
  • use various methods of interfunctional logistic coordination in international supply chains.


Course Content:       


Topic 1. Key Concepts of Logistics, Operation and Supply Chain Management

  • Definitions of operations management and supply chain management (SCM)
  • Bullwhip effect
  • Fisher model


Topic 2. Supply Chain Strategy and Integration

  • Flexibility versus efficiency strategies
  • Agile and lean SC
  • Postponement


Topic 3. Inventory Management

  • Managing economies of scale in a SC: cycle inventory
  • Managing uncertainty in a SC: safety stock
  • Determining optimal level of product availability


Topic 4. Transportation Management

  • Basic types of transport
  • Transportation planning


Topic 5. Network Planning and Supply Chain Alliances

  • Framework for strategic alliances
  • 3PL
  • Retailer-supplier relationships


Topic 6. Supply Chain Key Performance Measurement

  • Dimensions of SCM metrics
  • Developing SCM metrics
  • The supply chain-finance connection
  • The revenue-cost connection


Topic 7. Product Design and Customer Value

  • Design for logistics
  • Mass customization
  • Types of customer service
  • Determining the appropriate service level


Topic 7. Global Dimensions of Supply Chain Management

  • Risk and advantages of global chains: the cases
  • Risk management in global SC
  • SC global strategies
  • Outsourcing


Topic 9. Information Technologies in Supply Chains

  • IT and hi-tech solutions for SC
  • Basic SCM software


Topic 10. Sustainable Supply Chain Management 

  • Best practices in “Green Logistics”
  • Change of supply chains in contemporary world 


Teaching methods:   


Lectures, guest lectures, projects, group work, exercises, presentations, case study, home and class assignments.





  • Simchi-Levi D., Kaminsky P., Simchi-Levi, E. 2003. Managing the Supply Chain McGraw-Hill Professional
  • Rodrigue, Comtois, Slack 2013, The Geography of Transport Systems, Routledge. 


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